1 - RESERVATION AND PAYMENT OF BALANCE:

A booking will be deemed 'firm' when h2olidays SARL as agent for Anjou Navigation confirms the reservation to the hirer on receipt of the booking form and the agreed deposit of 40%.
The balance of the rental amount indicated on the booking confirmation will become due six weeks before the holiday start date. On receipt of the holiday balance, the rental operator will send the hirer the necessary documents for use of the boat. For all bookings made less than 6 weeks before the start date the holiday cost must be paid in full on booking. All bank charges will be payable by the hirer.

2 - HIRERS

The Hirer and Skipper of the boat must be adult and will be held responsible for his crew and all objects placed under his charge. Anjou Navigation reserve the right to refuse to hand over the boat to a person who, in their opinion, is not suitable to take charge. In this event, all money will be refunded in full and the Hirer shall have no further claim. On taking over the boat, the Hirer must check that everything is in order. After a briefing and demonstration run, the Hirer will be responsible for the safe operation of the boat and security of its equipment. The Hirer shall at all times comply with the bye-laws of the Navigation Authorities and these of AN - AP*. The boat may not cruise between the hours of Sunset and Sunrise.

3 - ACCIDENTS

The Hirer is responsible for any claim made for accident or damage due to his negligence or non-respect of given instructions. In the event of an accident, the Hirer must promptly notify Anjou Navigation with full details and names and addresses of witnesses. Anjou Navigation will give instructions. The Hirer must not, under any circonstances, have damage to the boat repaired/or breakdown services called without
authorization from Anjou Navigation. Any accident not caused by Anjou Navigation will not give ground to compensation to the Hirer in case the cruise should be interrupted. No claim will be considered if not notifiedn to Anjou Navigation in the 48 hours following the accident.

4 - BOAT EQUIPMENT-LOSS OF PERSONAL PROPERTY

The Hirer undertakes to notify Anjou Navigation in case of loss, theft or damage to the equipment, and may be responsible for the cost of their replacement. Anjou Navigation cannot be held liable for loss or damage to personal property belonging to the Hirer or his crew.

5 - GUARANTEES

The Hirer will deposit a guarantee in cash, a French bank cheque, eurocheque or credit card/visa. This sum is in two amounts :
•150 Euros, corresponding to the cost of cleaning the boat if she is returned in a dirty condition,
•750 Euros, corresponding to the first 750 Euros not covered by any compensation paid following a claim.

6 - INSURANCE

Third-party insurance and boat insurance are included in the hire fee. The amount of deposit is equivalent to any compensation claim. Hirers and their crew are not insured.

7 - CANCELLATION SCHEME

Should the Hirer cancel the booking, the scheme guarantees the refund of cancellation fees due to Anjou Navigation, following the conditions. This guarantee is valid up to departure date and is implemented under the following conditions : serious illness, serious accident, death of a crew member, parent or child, severe damage caused to your main home, not due to your own negligence, redundancy, change of professional assignment involving removal, jury duty. This guarantee covers all crew members whose names figure on the registration form at the time of booking.

Cancellation caused by any of the above reasons must be made in writing and be accompanied by the appropriate documents. The company will decide if the reason for cancallation meets the requirements. The amount of the cancallation scheme insurance is not included in any refund. Administration fees of 75 euros per boat will automatically be deducted from any eventual refund.

8 - CANCELLATION FEES

If the Hirer is obliged to cancel, the fees are as follows : more than 6 weeks before departure : 75 euros in administration charges. Between 4 and 6 weeks before departure : 20% of the hire fee. Less than 4 weeks before departure : 100% of hire fees. If the boat can be re-let for the period concerned, you will be refunded, less 75 euros in administration charges.

9 - UNAVAILABILITY

If, owing to unforseen circumstances or situations beyond our control, Anjou Navigation cannot provide the boat booked, we undertake to provide you with a suitable alternative. If we are unable, all fees will be totally refunded, but without any indemnisation and the Hirer shall have no further claim.

10 - DELAYS, RESTRICTIONS OR UNFORESEEN CIRCUMSTANCES

Anjou Navigation cannot be help responsible for the interruption or restrictions to navigation owning to unforseen circumstances (major works, floods, drought, strikes, etc... ) or administrative orders. In the case of your cruise being cancelled before the date of departure, half of your deposit will be refunded, the other half will be held in credit for a rental later in the year. If circumstances during
the cruise prevent all movement of one or more days of sailing, these will be refunded. The total, half-days and accumulated days will be reduced by 24 hours in any case.

11 - BOARDING-ITINERIES

Boarding in the same region and the usual direction of single trip can be changed, even a single-destination cruise can be changed to a return trip for reasons beyond our control. Should this occur, only the extra cost of a single trip will be refunded. Hirers should telephone the base 48 hours before departure date to confirm. These changes will not in any circumstances give reason for cancellation.

12 - BREAKDOWN-DAMAGE-ACCIDENT

Upon a simple telephone call, each base provides a free breakdown service to the Hirer. This service will arrive as quickly as possible, according to the availability of staff and material, and are available during the hours of service. No claim may be made by the Hirer for any immobilization less than 24 hours. A breakdown caused by the Hirer will not give him a claim to refund for loss of sailing time. The company reserves the right to retain the guarantee deposit in order to pay for eventual recovery and repair costs to the boat. A breakdown not caused by the Hirer, and exceeding 24 hours will be refunded on a pro-rata basis for the rental period not fullfilled. The loss of sailing time running consecutively following accident and damage to the boat during the actual rental, cannot be subject to refund of the fee, even partial, under any circumstances, unless the problem has not been caused by the Hirer. In any case, a sum corresponding to 24 hours will be deducted.

13 - RETURN OF BOAT

The boat and its equipment must be returned to base on the day and time agreed. The Skipper/Hirer must give himself sufficient time to meet the deadline. He will be financially responsible for any delay that he has caused. Duty will be paid on every day over the official rental period, corresponding to a sum equivalent to the standard price of the rental, increased by whatever charge to the company will have to pay to the following Hirer.

14 - JURISDICTION

In case of contestation, the local courts are solely competant.

NOT INCLUDED IN THE PRICE
Fuel. This is billed at the end of the cruise.
Cancellation Insurance
Bedlinen will be charged extra on cruises of less than one week.

PAYMENT CONDITIONS
A deposit of 40% will be required at the time of booking with the balance payable 6 weeks before departure.

Booking Form

SECURITY DEPOSIT
The amount is 750 euros. It is deposited at the start of the holiday before boarding, (cash, cheque, eurocheque or Visa). This sum is refunded if the boat is returned at the agreed place and before or at the agreed time in the same condition as at the beginning of the hire.

CLEANING DEPOSIT
The amount is 150 euros. It is deposited at the start of the holiday before boarding, (cash, cheque, eurocheque or Visa). - The sum will not be refunded should the boat not be returned perfectly clean (cleaning deposit)